Post-Booking Support

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Booking with RoundAbout Travel, New Zealand's only RTW and return Business Class airfare specialists, gives you access to a number of additional benefits while you are travelling so you feel supported during your trip. Check out below the additional value you get when booking through us which gives you extra peace of mind versus trying to do it yourself or direct with an airline!

Personalised Service

Our service is unrivalled in the industry, check out our Trustpilot reviews if you don’t believe us! We are rated the #1 Travel Agency with Trustpilot and are the only travel agency with a 5 star rating after more than 1,500 reviews. We are proud of our service excellence and continue to offer that even after your round the world airfare is booked.

Your expert travel consultant will help you throughout your journey and is also there for next time you want to travel. That means you can enjoy the extra value of our 1 business day service guarentee from planning your trip through to flying as well as any future travels too!

24×7 Support

When you need emergency assistance outside of business hours, we have you covered. Whether you have urgent changes for a flight departing within days or you are stuck overseas and need help, we have experienced travel agents that can provide you support when you often need it the most.

You can find out the contact information for our 24×7 Support team on our Contact page.

TripCase Travel App

When booking with us, we give you access to the ultimate travel app to manage your round the world trip. Your booking will automatically integrate with the award winning TripCase app, making managing your travel bookings easier than ever.

Connected to powerful tech, TripCase is a free mobile app for iOS & Android devices. Your booking will populate through to the app, with all your flight and ticket information available live and up to date at any time. You can easily build and add to your itinerary by forwarding confirmation emails to TripCase, including accommodation, event tickets or car hire bookings. The trip can be shared with others to keep them updated automatically to any changes to your trip. Weather, maps and directions can be easily retrieved and you can even order an Uber directly from the app.

Customer Love The Travel Experiences

“TripCase let me manage my flight itineraries with no hassle. As well as my hotel bookings, rental car reservations. I was able to receive notifications on my phone if there is a change in my flight.”

Dubai International Airport DXB

Any flight delays, gate changes and cancellations will be sent to you via the app, all included in the free version of the TripCase app you receive with your booking from RoundAbout Travel.

TripCase can also integrate with smart devices, Apple Watches and Samsung Gear S2, with up to date information and notifications including flight changes. Contact our RTW team for more information.


RoundAbout Travel is a distributor for NIB Travel Insurance who is a leading travel insurer in Australia. NIB’s policies are very competitive with great coverage on their international and annual multi-trip plans. Being a distributor means we are able to save you upfront on your policy so head over to our Insurance page to understand more on how we can help you get the right coverage for your trip: NIB Travel Insurance


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